Privacy Policy

Privacy Policy

Effective Date: 01 May, 2025 

At Thalia Jewellers (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.thaliajewellers.com

1. Information We Collect.

We collect the following types of personal information:

a) Information You Provide:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address.
  • Payment details (processed securely through our payment gateway provider).
  • Any other information you provide through contact forms, sign-ups, or purchases.

b) Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking technologies.
  • Pages visited, time spent, and user interactions on the Site.

2. How We Use Your Information ?

We use your information for the following purposes:

  • To process orders and payments.
  • To deliver your purchases.
  • To respond to inquiries and customer support requests.
  • To send transactional and promotional emails (with your consent).
  • To improve our website, services, and customer experience.
  • To prevent fraud or abuse.
  • To comply with legal obligations.

3. Sharing Your Information.

We do not sell your personal information. We may share your data with:

  • Service Providers:  Shipping companies, payment processors, email marketing tools, etc.
  • Legal Authorities:  When required by law or to protect our rights.
  • Third Parties:  For analytics or remarketing purposes (e.g., Google Analytics, Facebook Pixel), under data protection-compliant conditions.

4. Cookies and Tracking Technologies.

We use cookies and similar technologies to improve your browsing experience and for analytics and advertising. You can manage or disable cookies through your browser settings. 

 

5. Email Marketing

With your permission, we may send you emails about new products, special offers, and other updates. You can unsubscribe at any time using the link in our emails.

 

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above, or as required by law.

 

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing emails.
  • Object to processing or request data portability.

To exercise your rights  Get In Touch.

 

8. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

 

9. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of those sites.

 

10. Children's Privacy

We do not knowingly collect information from individuals under the age of 18. If you believe a minor has provided personal information, please contact us.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

Contact Information

  • If you have any questions about these Terms & Conditions, please contact us.  Get In Touch